Case Study: Data Science Improves QoC To High Risk Patients

About APS Healthcare


APS Healthcare works collaboratively with Medicaid agencies, state and local governments, health plans, employers and labor trust groups to design and deliver integrated services to meet today's healthcare challenges. The organization connects participants, practitioners and payers through supportive services that optimize expenditures and improve health.

The Challenge


Because APS tailors their programs and services around the unique needs of individual participants and providers, each contract has different qualifications and requirements. The company was faced with large amounts of data from multiple sources and contacted Karma Strategies Group to design a solution that would provide employees with an automated, accurate way to prioritize service delivery to meet the critical needs of customers in a timely manner.


The Solution


Working closely with APS management, technical staff and end users, Karma Strategies engineered and implemented a custom Percolator Enterprise System leveraging a number of smart technologies. The project involved ongoing system testing and enhancements and continues to provide numerous benefits.


  • ETL components are programmed to collect large amounts of data each evening from multiple sources and automatically apply unique rules, variables and calculations to update their data.
  • Developed a custom web application to assign wellness management cases based on various factors, including: the RN's qualifications, information on all program members, and processing of claims and pharmaceutical information.
  • Implemented a management dashboard to allow APS executives a view into service utilization and risks associated with contract compliance.

The Benefits


Benefit 1 - Built-in database features including percolator engines and ETL components are programmed to collect large amounts of data each evening from multiple sources and automatically apply unique rules, variables and calculations to update their data..


Benefit 3 - APS employees receive a detailed report each day with a prioritized list of actions including detailed descriptions, updated information, historical data and more – everything needed to help them deliver quality care to individuals who depend on their services.


Benefit 2 - Custom web applications allow users to easily setup new contracts and define unique requirements without complicated software.


Benefit 4 - With electronic data processing, not only are human errors minimized, the company is able to ensure quality, compliant care for customers.


About Karma Strategies and Amazon Web Services


Karma Strategies is a leading technology firm providing cloud consulting, software development, data analytics and machine learning services. We use our experience to ensure clients have the best technical solutions to solve their business challenges and deliver value for their organization. We are fully committed to the success of our clients and commit to always putting their needs and interests before our own.


Next Steps


To learn more about how AWS and Karma Strategies can help, please:


  • Contact us via email at info@karmastrategies.in
  • Give us a call at +91-674-2300412
  • Or chat with us online